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Enterprise Software

Know where every case is, without picking up the phone

Dental Laboratory Management System

DLMS gives dental laboratories a production system: dentists submit and track cases themselves, technicians work a clear queue, and delivery and invoicing follow automatically.

−45%
Case status calls
−18%
Remake rate
100%
Cases with audit trail
Deployment
Cloud or on-premise
Core stack
React · Node.js · Express.js · PostgreSQL · S3-compatible storage
Integrations
Intraoral scanners · Courier APIs · Accounting exports · WhatsApp
Status
Generally available

Overview

Every case tracked from impression to delivery.

A dental lab's biggest cost is not materials. It is rework and chased phone calls. DLMS removes both by making case status visible to everyone who needs it, in real time.

Dentists submit cases through their own portal with prescriptions, shade selection and digital scan files attached, then watch progress without calling the lab. Technicians pick up a queue ordered by due date and stage, with every specification and file at hand.

Production tracking records who did what and when, so a remake is traceable to a stage rather than a guess. Delivery scheduling and invoicing draw straight from completed cases, which closes the loop between work done and money billed.

Features

What is in the box and why it matters

The capabilities below are the ones that change how DLMS is used day to day. The full feature list follows underneath.

Case tracking

Every case has a live stage, due date, owner and audit trail from receipt to delivery.

Dentist portal

Clinics submit cases, upload scans, pick shades and track progress themselves.

Technician workflow

A prioritised queue per stage, with specs, files and remake history attached.

Digital file handling

Intraoral scans, CAD files and photographs stored against the case, versioned.

Delivery management

Routes, couriers and proof of delivery tied to the case record.

Invoicing & reports

Invoices generated from completed work, with per-clinic revenue and remake-rate reporting.

Complete feature list

  • Case tracking
  • Dentist portal
  • Technician workflow
  • Digital files
  • Production tracking
  • Delivery management
  • Invoices
  • Reports
Benefits

What changes for the business once it is running

01

Fewer status calls

When clinics can see case progress themselves, the lab stops losing production hours to the phone.

02

Traceable remakes

Production tracking identifies the stage where a case went wrong, which turns remakes into a fixable process problem.

03

Faster turnaround

A prioritised technician queue keeps the bench working on the case that is actually due next.

04

Billing that matches production

Invoices are generated from completed stages, so nothing delivered goes unbilled.

Use cases

Where it earns its place

Full-service dental labs

Crown, bridge, denture and ortho lines running in parallel with distinct stage workflows.

Digital and milling centres

Scan intake, CAD design and milling scheduled as tracked stages with file versioning.

Labs serving multi-branch groups

Per-clinic pricing, consolidated invoicing and clinic-level remake reporting.

Industries served

  • Dental Clinics
  • Healthcare
  • Manufacturing

Not sure it fits your setup?

Send us how the process works today. We will tell you honestly whether DLMS is the right answer.

Contact sales

FAQ

DLMS questions

The dentist portal is deliberately narrow: submit a case, attach files, track status, view invoices. Most clinics are self-sufficient after one short walkthrough.

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See DLMS against your own data

A demo on sample data proves nothing. Send us a slice of your real process and we will show you the product handling it.

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