Terms & Conditions

01Agreement

These terms govern your use of this website and any product trial or evaluation offered through it. Paid work is governed by a separate signed engagement agreement between you and Mishkk Technologies (Pvt) Ltd; where the two conflict, the engagement agreement takes precedence.

02Use of this website

• You may browse, download and share our published material for your own business evaluation.
• You may not scrape the site at volume, attempt to gain unauthorised access, or use it to distribute malware or unlawful content.
• Content on this site is provided for information. It is not a binding offer, and pricing indications are estimates until confirmed in a written proposal.

03Intellectual property

The Mishkk name, logo, product names, site design and published content remain our property. Product source code and licensing are governed by the applicable product or engagement agreement.

For custom development engagements, all deliverables (source code, infrastructure definitions and documentation) transfer to the client on final payment, unless the engagement agreement states otherwise in writing. Pre-existing components and open-source dependencies remain under their own licences.

04Engagements, estimates and change

• Every engagement begins with a written proposal setting out scope, milestones, assumptions and price.
• Fixed-price work is priced against defined scope. Changes to scope are handled by written change request with a revised estimate before the work begins.
• Time-and-materials work is billed against a capped budget. We notify you before the cap is reached, not after.
• Payment terms, invoicing schedule and late-payment terms are set out in the engagement agreement.

05Client responsibilities

Where a delay is caused by access or approvals that are outside our control, the delivery schedule adjusts accordingly and we will tell you as soon as it becomes likely.

• Timely access to the systems, data and people the engagement depends on.
• A named decision maker who can approve scope and sign off milestones.
• Lawful authority over any data you provide us for migration or testing.

06Warranty and support

Delivered work is warranted to conform to the agreed specification for the period stated in the engagement agreement, typically 60 to 90 days after go-live. Defects reported in that period are corrected at no charge.

Ongoing support, response times and availability targets are set out in a separate support agreement. Without one, support is provided on a best-effort basis.

07Liability

To the extent permitted by law, our aggregate liability under any engagement is limited to the fees paid for that engagement, and we are not liable for indirect or consequential loss including lost profit or lost data where a client-side backup obligation was agreed.

Nothing in these terms limits liability for fraud, wilful misconduct, or anything else that cannot lawfully be limited.

08Confidentiality

We treat client business information as confidential and will sign your NDA on request. We do not publish client names, screenshots or figures without written permission, which is why several case studies on this site name a sector rather than a company.

09Termination

Either party may terminate an engagement with the notice period stated in the engagement agreement. On termination you pay for work completed and accepted to that date, and we hand over all deliverables produced, in a usable and documented state.

10Governing law and contact

These terms are governed by the laws of Pakistan, and the courts of Rawalpindi have exclusive jurisdiction, unless the engagement agreement specifies otherwise.

Questions: info@mishkktechnologies.com.